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Connect Care Launch at Bonnyville Health Centre

On November 5, the Bonnyville Health Centre, along with several other healthcare facilities in the north zone, will be launching Connect Care, which is a new patient information system.

During this time, the North Zone launch sites will remain open. Patients may experience temporary longer-than-normal wait times for a few days before, during, and after launch. This temporary adjustment is to ensure our healthcare staff can continue safely managing patient flow. Providing appropriate care to our patients while adjusting to Connect Care.

We want to assure you this is only a temporary measure, and we anticipate resuming normal
operations as soon as possible. The safety of our patients, residents, and staff is at the heart of every decision we make. It is important to ensure our staff and physicians are able to continue providing safe and appropriate care to patients and residents during the launch period.

Connect Care will ensure high-quality care is delivered in the same way no matter where you are in Alberta. It will give a patient or residents’ healthcare team a more complete picture of their health history, access to consistent information on best practices, and resources at their fingertips, and will be able to communicate with patients, residents, and each other more easily.

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Patients, residents, and launch sites may notice a few differences, such as seeing their providers using more computers and handheld devices instead of paper charts to keep track of their care. We ask for your patience as our teams transition to this new way of working which will provide better care for you.

Albertans who have visited a site where Connect Care is in place can sign up to MyAHSConnect, an online patient portal where people can see their health information, test results, and medications, as well as manage appointments and communicate securely with their healthcare team.

Please visit ahs.ca/connectcare to learn more.

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